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Privacy Policy


I will always respect you and your privacy.

Personal information such as name, address and email address are needed in order to fulfil your order or reply to your messages. I will never sell, rent or trade any of your information with a third party. I will only use the information that I collect about you lawfully and in accordance with the UK Data Protection Act (1998) and General Data Protection Regulation (GDPR, 2018).

Use of your information


When you place an order on this website or direct with me, you consent to the collection and use of your information under the terms of this policy.

Your data may be shared with the following parties but will never be sold or supplied to another third party. Only the information they need to perform their services is provided and they are all fully compliant with UK Data Protection:

1. With for website order processing (this website). Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. ;

2. With Stripe or PayPal for their payment processing services;

3. With Royal Mail for their delivery services;

4. With MailChimp for email newsletters / shop opening updates (your email address only).

Use of cookies


Cookies are used to keep track of information like how many visits this site is attracting, where people came to this site from, how many times they have visited, and which pages they are looking at and for how long. I use this information for my own purposes only, in order to improve the site. This information is anonymous and they don't enable me to track you personally.

Privacy policy updates


I will modify this privacy policy at any time, and will take effect immediately, so please review it frequently.


Withdrawing your consent and contact information


If you don’t want me to process or store your data, or have any further questions please contact me at

Use of images


All images on this website remain the property of Claire Folkes ceramics. They cannot be used or distributed without consent.

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